When you go to work with Grandpa

When you go to work with Grandpa, things are a bit different, for everyone. 

 

Thank you Steve, the Dino couldn't stand up without you!

Bang Head Here... X

As a profession, I test software applications to insure a quality level acceptable to the user. Currently I'm testing an educational application. This application allows teachers to search a database of content and then, if they so choose, place the content in the classroom.

So, here I am testing the button that says, "Add content to your classroom". Now, in all my shopping experiences online, click the add to cart button and the system magically takes your item and places it in your very own shopping cart. This lead me to believe that the add content to classroom button would act the same way.

I clicked the "add content to your classroom" button and received an instruction pop up to drag and drop the content into the classroom. The button is NOT working. After speaking for about 15 minutes with the projects Quality Lead, we figured that instead of instructing the user to drag and drop, the pop up should say...Too bad, do it yourself.

So then I ask another team member if they have ever tried to use the button, they replied, "Yes." So then I asked if the button worked for him...to which they again replied, "Yes." I said, "Did you receive an instruction pop up stating that you needed to drag and drop." To which they said, "Yes."

It says Add to Shopping Cart, why do I get instructions to do it myself???

Bang Head Here.....XXX

A visit from Ike

It seems as though everyone is writing about the great hurricane that marched through Ohio taking down limbs and electric all over.  Our electric went out at 5 on Sunday and didn't return until noon on Monday.  Less than 24 hours makes me one of the lucky ones.  There are still people without electric today and there's an anticipated date of Sunday for everyone to have electric back.

Doctor's appointments were canceled, schools were closed.  I didn't have cable until Wednesday, which meant I didn't have the internet or a telephone either.  A lot has been written about this state of emergency that we're in, so I won't bore anyone with the details, suffice to say, "I love my Blackberry!!"

McDonalds Drive around and through

McDonalds Monday morning after the power went out. I am about to pull to the pay window. What you see to the right of me is the line that is wrapped around the building and out the exit. This McDonalds has a difficult time getting orders correct when there's only one car in line. I would really prefer not to hear how they did with a constant stream of cars all day!!

But they had plenty of coffee, which makes Cindi a good person.
Sent from my Verizon Wireless BlackBerry

Scott's Lawn Care & Customer Care

After finally getting our electricity back yesterday, I ventured outside to clean up the yard.

Let me take you back a bit.  We switched from TruGreen to Scotts Lawn Care this season.  They called a month or so ago to schedule the $200+ aeration and overseeding.  The same that we received last year.  I told the gentleman who called that perhaps now is not the right time to ask, as I'm not very happy with the success of our lawn care.  He promised to have someone call and speak with us.

That person did call, but I wasn't home.  When the caller offered to come out and treat our weeds at no charge, my husband told them that they would have to speak to me, as the yard is my responsibility.  I love my yard and won't let my husband deal with it.  Imagine my surprise when a couple weeks ago, I received a call from Mark.

Mark wanted me to know that he works until 3:30 and cannot possibly accommodate me the customer.  He did offer me the opportunity to meet with him if I have a day that I don't work.  If that doesn't work, he suggested that I TAKE A VACATION DAY to meet with him.

If I rearrange my schedule he could meet with me to evaluate my lawn.  I was so angry I could barely dial the phone.  But I did, I called customer service and spoke to a lady who's name escapes me right now.  I told her that my lawn was the worst it has been in the six years that I've been here.

I told her about the phone call I received from Mark.  I also told her that I was not going to use one of my vacation days to meet with him.  She offered to have my application reapplied.  To which I stated, "How is the application that I don't pay for going to be any better than the one I did pay for."  I continued with, "It looks as though the guy just came out, gave me a bill and left."  To which she replied, without seeing my yard, "I can GUARANTEE THAT WASN'T THE CASE."

So, fast forward to yesterday.  I will simply post some of the photos.

 

 

 

 

 

 

 

 

   I was cutting my grass yesterday and every weed I found, I was getting increasingly more upset.  I called again and requested that a manager call me back.

When he did, I relayed my voice message from Mark.  Amazingly enough he remembers that voice message and spoke to Mark about it.  I didn't ask, but do want to know, if he knew about the voice message, why didn't he call me back. 

I've now told the manager that he can pick from three resolutions.  The first, refund all the money that we've paid them this season, and we'll make like this just never happened and I'll take the blog and photos down. 

(B) treat the yard at no cost for the upcoming season, and I won't work hard to distribute this blog.  After the year of service, we'll revisit the weed situation.  (C) They can do nothing and I will offer my yard, as is, to TruGreen with testimonials.

I expressed that he has 24 hours to let me know what their resolution is.  I'll keep you posted.

A note to parents

My daughter called me the other day in tears.  Turns out she stepped on a nail while walking home from school.  The nail went through her shoe and into her foot.  Thus starting the puncture wound fire drill.

I couldn't leave the meeting I was in to run to her rescue, and I needed to try and calm her down enough to get off the phone.  I told her to soak her foot and I will have the rescue crew to her shortly.  I was able to get help to her within 10 minutes.  That's just when the fun started. 

I'm in an important discovery meeting trying to communicate with text messaging.  Not a lot of drama, just a lot of texting.  Finally I am able to get home.  I called my podiatrist on the way and left a message.  Then I called Sarah's doctor, who returned my call within 5 minutes.  Not a problem she said, no need for urgent care.  Call the office in the morning and we'll check to see if she needs a tetanus shot.

The Dr. Blaine called.  Twenty questions with Doctor Jim, ending with...I'll meet you at the office around 8:30.  When we got there, he made three x-rays to see if anything was left in her foot.  Then he numbed it, cleaned it out, took a culture and wrapped it.  Three prescriptions, a get out of school free slip and a "I'll see you on Saturday" comment. 

Although this is a rather bland blog entry there's a big message here.   Doctor Blaine is one great doctor, meeting us at the office on his off time...when has that happened?  Any puncture wounds to the foot needs a podiatrist, not a GP.  And finally, if the school dress code states NO FLIP-FLOPS, there's a reason.

Prison Break

The two hour season premier of Prison Break is on now.  I really didn't think anything was notable about someone getting shot every 15 minutes.  The murder attempt during quarter hour number 4 was not successful.  No, I didn't feel that was comment worthy.  However, I was changing the bandage on my sister's shoulder for over two years of laser tattoo removal.

I don't know how much of Michael Scofield's body tattoo he had removed, but to ask me to believe he completed it all in one sitting and that his laser wounds are not seeping well, that's a bit too far fetched for even me.

What's even more amazing about Prison Break - they've been able to make a show that wasn't to last more than one season go for three now?  Go figure!